Orders placed before 2pm AEST (business days) we aim to have delivered between 1-2 days for metro areas, and between 2-5 working days for regional areas. Please note public holidays can impact delivery times.
We aim to dispatch all orders placed before 2pm AEST (working days only) same day. If your order is placed after 2pm AEST, it will be dispatched the following working day.
Unfortunately Lorne Surf Shop does not offer overseas shipping at this time. Apologies for any inconvenience caused.
The delivery times provided by us are estimates only. We will not be held accountable for late deliveries or loss or damage relating to late deliveries.
In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. We cannot be held responsible for incorrectly entered delivery addresses.
ACCEPTANCE OF THE GOODS
The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.
CHANGE OF ADDRESS
Lorne Surf Shop cannot be held responsible for an incorrect address being entered on your order.
Address Confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order is finalized, please contact us through firstname.lastname@example.org immediately.
Lorne Surf Shop will attempt to update any incorrect order details. However due to the fast turnaround of our store, some orders cannot be adjusted. In the case that your order is processed and cannot be updated, please refer to our returns and exchange section for more information.